Terms & Conditions

Introduction

Welcome to the Aurora MI Services Inc. website, located at www.auroramichigan.com (the “Site”). The following Terms and Conditions govern your use of the Site and any services, products, or information provided through it by Aurora MI Services Inc. (“we,” “us,” or “our”). By accessing or using the Site, you agree to comply with these Terms and Conditions, as well as our Privacy Policy, and any additional rules or policies that may be posted on the Site from time to time (collectively, the “Agreement”).

Agreement Acceptance

By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree with these Terms and Conditions, please do not use the Site.

Definitions

• “User,” “you,” or “your” refers to any individual accessing the Site.

• “Services” refers to the appliance products, repairs, and maintenance services provided by Aurora MI Services Inc.

• “Content” refers to all text, information, images, videos, and other material provided on the Site.

Use of Site

By using our Site, you agree:

• You are at least 18 years old and legally capable of entering into contracts.

• You will not use the Site for any unlawful or prohibited activities.

• You will provide accurate and complete information when submitting orders or inquiries.

• You will not use any automated systems or software to extract data or information from the Site.

Product and Service Information

• All products and services provided by Aurora MI Services Inc. are subject to availability. We reserve the right to modify or discontinue any product or service without notice.

• We strive to ensure all product information on the Site is accurate but cannot guarantee the absence of errors, including in descriptions, pricing, or availability.

Orders and Payments

• Orders placed on the Site are subject to acceptance by Aurora MI Services Inc.

• We accept a variety of payment methods, including credit cards and other third-party payment services. By placing an order, you agree to pay the full amount indicated at checkout.

• Applicable taxes and fees will be added to your order where required by law.

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Aurora MI Services Inc., you may receive messages related to the following:

• Appointment reminders

• Follow-up messages

• Billing inquiries

• Promotions or offers (if applicable)

Example:
"Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

3- Message Frequency:

Message frequency may vary depending on the type of communication.

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on your carrier’s pricing plan.

5- Opt-In Method:

You may opt-in to receive SMS messages from Aurora MI Services Inc. in the following ways:

• Verbally, during a conversation

• By submitting an online form

• By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword "HELP" or contact us directly.

8- Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt-out at any time by texting "STOP."

• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

• Message frequency may vary.

Warranties

Our products and services come with warranties as required by law. Please review the specific warranty information that accompanies your product or service purchase for details on coverage and exclusions.

Liability Disclaimer

• Aurora MI Services Inc. does not accept responsibility for any damages, losses, or injuries that result from your use of the Site or the products and services offered.

• We disclaim all liability for any third-party websites or services linked through the Site, and you agree that your interactions with any such third-party services are at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Aurora MI Services Inc. and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

Governing Law

This Agreement will be governed by and construed in accordance with the laws of the state in which Aurora MI Services Inc. operates.

Dispute Resolution

Any disputes or claims arising out of or in connection with this Agreement will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Amendments

We reserve the right to modify these Terms and Conditions at any time without prior notice.

For any questions regarding these Terms and Conditions, please contact us via email at service@auroramichigan.com.

Privacy Policy

Last Modified: January 22, 2025

Introduction

Welcome to Aurora MI Services Inc. (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at www.auroramichigan.com (the “Site”) or use any of our services.

Information We Collect

We collect personal information when you submit a contact form on our Site. The personal information we collect includes:

• Name

• Email address

• Phone number

• Physical address

We collect this information solely for the purpose of responding to your inquiries, processing requests, or providing services.

How We Use Your Information

The information we collect is used to:

• Respond to your inquiries

• Process orders or service requests

• Provide you with customer support

• Communicate updates or important information related to your service requests

Information Sharing

At Aurora MI Services Inc., we do not sell, share, or disclose your personal information to third parties for marketing purposes.

Data Security

We take the security of your personal information seriously and implement reasonable precautions to protect it.

Your Privacy Rights

You have the right to:

• Access the personal information we have about you

• Request corrections to any inaccurate personal information

• Request the deletion of your personal information (subject to certain legal obligations)

To exercise any of these rights, please contact us at service@auroramichigan.com.

Children’s Privacy

Our Site is not intended for children under the age of 18, and we do not knowingly collect personal information from individuals under 18.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at service@auroramichigan.com.